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7 Day Trial

Trial period of 7 days available for U.K mainland customers

Worldwide Delivery

See our delivery page for prices.

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U.K trial period

Hello and a warm welcome to Saddles Select of York. We aim to make your saddle search as simple and enjoyable as possible. Please see below for full details of our U.K Trial Period service, designed so you can try your chosen saddle at home.

Please note that this service is not available for saddles sent outside of the United Kingdom mainland

 

How it works

The 7 day trial period comes with all our saddles sold with in the U.K mainland. You do not need to apply for this service

Select your saddle and checkout via our secure website (payment via card or PayPal)

Your saddle will be carefully packaged in a strong cardboard box with protective packaging

Upon dispatch you will receive notification that your saddle is on its way to you

Upon arrival you may try the saddle as many times as needed

If the saddle is unsuitable we ask for it to be received back at Saddles Select of York no later than the 8th day after delivery (See terms and conditions below)

 

Need your saddle delivered on a certain day to allow for a convenient trial period? Please add your preferred delivery date in the ‘WRITE A NOTE’ section at checkout

 

Click here to SEARCH SADDLES

 


Terms and Conditions  

  • Available for saddles bought within the U.K mainland only
  • The saddle must be paid for in full prior to the trial period
  • The 7-day trial period begins on the day your saddle is delivered
  • The 7-day trial period includes weekends and bank holidays
  • If unsuitable the saddle must be received back at Saddles Select of York no later than the 8th day after delivery. For example, if you receive the saddle on a Monday it must be received back at Saddles Select of York no later than the following Tuesday (8th day after delivery). Saddles returned after the trial period has ended are not eligible for a refund
  • If you are returning a saddle please submit a ‘RETURNS FORM’ online (click here)
  • The purchaser is responsible for the return postage costs. We advise using the Parcelforce 48hr service available at your local Post Office branch (£16.40). We can also arrange for our courier to collect at the cost of £20 which will be deducted from the refund. Please send us an email titled ‘Return Postage’ to arrange this
  • Upon safe return to Saddles Select of York a full refund for the saddle excluding the outward postage cost of £15 (see delivery information page) will be issued within two working days

Take a look at our FREQUENTLY ASKED QUESTIONS here.  We advise identifying a suitable professional to assess the fit of your new saddle.

 

 

 

 

U.K trial period Saddles Select of York

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